Privacy

At CcSnailMail we recognize that privacy is important. This Policy applies to all of the products, services and websites offered by Doc Solutions Group Inc. or its subsidiaries or affiliated companies (collectively, CcSnailMail's "services").

If you have any questions about this Policy, please feel free to contact us through our website.

Personal information

  • You need a CcSnailMail Account to access CcSnailMail. CcSnailMail asks for some personal information when you create a CcSnailMail Account, including your return address and a password, which is used to protect your account from unauthorized access.
  • CcSnailMail processes and maintains your messages for limited amounts of time.. CcSnailMail stores, processes and maintains contact lists, recipient addresses and other data related to your account in order to provide the service to you.
  • When you use CcSnailMail, CcSnailMail's servers automatically record certain information about your use of CcSnailMail. Similar to other web services, CcSnailMail records information such as account activity, data displayed or clicked on (including UI elements, ads, links); and other log information (including browser type, IP-address, date and time of access, cookie ID, and referrer URL).

Information we collect and how we use it:

  • Information you provide - When you sign up for a CcSnailMail account, we ask you for personal information (such as your name, email address, your address and an account password). We also request credit card or other payment account information, which we encrypt and pass directly through PayPal which serves as our secure processing gateway.
  • CcSnailMail cookies - When you log in to CcSnailMail, we send one or more cookies - a small file containing a string of characters - to your computer that uniquely identifies your browser. We use cookies to validate users and provide you with customized information when using the Service. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some CcSnailMail features and services may not function properly if your cookies are disabled.
  • Log information - When you use CcSnailMail services, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
  • User communications - When you send email or other communication to CcSnailMail, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
  • Affiliated sites - We offer some of our services in connection with other web sites. Personal information that you provide to those sites may be sent to CcSnailMail in order to deliver the service. We process such information in accordance with this Policy. The affiliated sites may have different privacy practices and we encourage you to read their privacy policies.
  • Other sites - This Privacy Policy applies to web sites and services that are owned and operated by CcSnailMail.
CcSnailMail only processes personal information for the purposes described in the applicable Privacy Policy and/or privacy notice for specific services. In addition to the above, such purposes include:

  • Providing our products and services to users, including the mailing or displaying of customized content and advertising;
  • Auditing, research and analysis in order to maintain, protect and improve our services;
  • Ensuring the technical functioning of our network; and
  • Developing new services.
CcSnailMail processes personal information on our servers in the United States of America and in Australia.

Choices for personal information

When you register for the CcSnailMail service, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

If we propose to use personal information for any purposes other than those described in this Policy and/or in the specific service notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use sensitive information for purposes other than those described in this Policy and/or in the specific service notices, unless we have obtained your prior consent.

You can decline to submit personal information to any of our services, in which case CcSnailMail may not be able to provide those services to you.

Information sharing

CcSnailMail only shares personal information with other companies or individuals outside of CcSnailMail in the following limited circumstances:

  • We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
  • We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures.
  • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of CcSnailMail, its users or the public as required or permitted by law.
If CcSnailMail becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will provide notice before personal information is transferred and becomes subject to a different privacy policy.

Please contact us at the address below for any additional questions about the management or use of personal data.

Information security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to CcSnailMail employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Changes to this policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Policy changes).

If you have any additional questions or concerns about this Policy, please feel free to contact us at any time.